Last updated: October 19, 2026
Our text messaging program
Black Diamond Towncar Service sends text messages to customers who give us their mobile number and agree to receive texts, for example by texting our business number, or by asking us to text them when they book or call. Messages are about your rides: booking confirmations, chauffeur and vehicle details, pickup and arrival notices, itinerary changes, and replies to your questions.
Message frequency and costs
- Message frequency varies based on your bookings and requests.
- Message and data rates may apply.
- Carriers are not liable for delayed or undelivered messages.
- Agreeing to receive text messages is not a condition of booking.
How to opt out or get help
- Reply STOP to any message to stop receiving texts. We will send one message confirming you have been unsubscribed.
- Reply HELP for help, call (425) 470-2972 or email info@blackdiamondtowncar.com.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. For more on how we handle your information, see our Privacy Policy.