Privacy Policy
Last Updated: May 1, 2026
Introduction
Black Diamond Town Car Service ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains our data practices regarding information we collect, use, and share when you visit our website or use our services.
Information We Collect
Information You Provide
When you book a ride or contact us, we may collect:
- Name, email address, phone number
- Pickup and drop-off locations
- Payment information (processed securely through third-party providers)
- Special requests or accessibility needs
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, links clicked)
- Location data (if permitted by your device settings)
How We Use Your Information
We use the information we collect to:
- Process and complete your transportation requests
- Communicate with you about your booking or service
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and enhance security
Data Sharing & Third Parties
We do not sell your personal information. We may share your information with:
- Our drivers and staff (only information necessary to provide service)
- Payment processors (to process transactions securely)
- Legal authorities (if required by law)
Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Withdraw consent at any time
To exercise these rights, please contact us at Info@blackdiamondtowncar.com or call (425) 470-2972.
Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. Please report any security concerns to us immediately.
Cookies & Tracking
Our website may use cookies to enhance your experience. You can control cookie preferences through your browser settings. Some cookies are essential for site functionality and cannot be disabled.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page with an updated "Last Updated" date. Your continued use of our website constitutes acceptance of any changes.
Contact Us
If you have questions about our privacy practices or this Policy, please contact us:
- Email: Info@blackdiamondtowncar.com
- Phone: (425) 470-2972
- Address: Seattle, WA