How far in advance should I book my ride?

We recommend booking at least 24 hours in advance to guarantee your preferred vehicle. For special events, weddings, or large group transportation, booking 3–7 days ahead is ideal. That said, we do our best to accommodate last-minute requests — just give us a call.

Do you track flights for airport pickups?

Yes, absolutely. We monitor your flight in real time using flight tracking software. If your flight is delayed or arrives early, your driver adjusts accordingly. You will never be charged extra for flight delays.

What areas do you serve?

We serve the entire Greater Seattle area including Seattle-Tacoma International Airport (SEA-TAC), Bellevue, Kirkland, Redmond, Tacoma, Everett, and surrounding cities. We also provide long-distance transfers throughout Washington State.

Are your drivers licensed and insured?

Yes. All Black Diamond chauffeurs are professionally licensed, background-checked, and fully insured. Our vehicles also carry commercial livery insurance for your complete protection.

What is your cancellation policy?

Cancellations made more than 24 hours before your scheduled pickup are fully refunded. Cancellations within 24 hours may be subject to a fee. Please contact us directly for last-minute changes and we will work with you.

Can I request a specific vehicle?

Yes! You can select your preferred vehicle during booking — whether that's our First Class Mercedes-Benz S-Class, the Cadillac Escalade ESV Sport, our Chevrolet Suburban RST, or our Mercedes Sprinter for larger groups. Subject to availability.

Do you offer corporate accounts or recurring service?

Yes, we offer dedicated corporate accounts with priority booking, consolidated monthly billing, and a dedicated account manager. It’s the easiest way to manage executive travel for your team.

Where do you meet clients at the airport?

We offer two convenient pickup options. Curbside pickup: your driver will be waiting at the designated pickup curb with your name displayed. Meet & Greet: your chauffeur comes inside the terminal, greets you at baggage claim with a personalized name sign, assists with your luggage, and escorts you directly to the vehicle.

Is gratuity included in the price?

Yes — a standard gratuity is already included in your all-inclusive quote. There are no hidden fees or surprise additions at the end of your ride. Everything is transparent and agreed upon upfront.

What amenities are included in the ride?

All vehicles come stocked with complimentary bottled water. Depending on the vehicle, you'll also enjoy phone charging ports, ambient lighting, climate control, and premium audio. First Class vehicles include elevated amenities such as massage seating and Burmester audio.

Can I make a stop during my trip?

Absolutely. Stops en route are easy to accommodate — just let us know in advance or inform your driver. Additional stop fees may apply for extended detours.

Corporate Accounts — Business Travel Program

Streamline your organization's ground transportation with a dedicated Black Diamond corporate account — monthly invoicing, priority booking, fleet access, and dedicated account management for Seattle-area businesses.

Monthly Invoicing Priority Booking Dedicated Account Manager

Set Up Your Account Email Us

Corporate Account Benefits

Everything your business needs for seamless, professional ground transportation — under one account.

Monthly Invoicing

Eliminate per-trip payments. Corporate accounts receive consolidated monthly invoices with full trip detail — easy for finance teams to reconcile and assign to cost centers or client matters.

Priority Booking

Corporate account holders receive priority booking access, ensuring vehicle availability even during peak demand periods — no scrambling for cars during busy conference seasons or early morning airport runs.

Full Fleet Access

Access our complete luxury fleet — Mercedes-Benz S-Class for executive transfers, Cadillac Escalade and ESV for groups, and Mercedes Sprinter 14-passenger vans for larger teams or events.

View Our Fleet

Travel Reporting

Receive detailed travel reports summarizing trips by employee, department, destination, or time period. Transparent data to optimize your travel budget and ensure compliance with company policy.

Dedicated Account Manager

A single point of contact who knows your business, your preferred drivers, and your company's scheduling requirements. No hold queues, no repeating yourself — just results.

Vetted Chauffeurs

All drivers are background-checked, for-hire licensed, and trained in executive hospitality. We maintain confidentiality as standard practice — discretion is part of the service.

How to Set Up Your Account

Getting started is simple. Most accounts are active within one business day.

Step 1 — Contact Us

Call (425) 470-2972 or email Info@blackdiamondtowncar.com to speak with our corporate accounts team. Tell us about your company's travel needs and volume.

Step 2 — Account Setup

We'll gather your billing details, authorized travelers, and any special requirements. Corporate agreements are straightforward — no complicated contracts, no minimum spend requirements to get started.

Step 3 — Start Booking

Authorized employees can book via our online portal, by phone, or by email using your account credentials. Rides are charged to the account automatically — no driver payment required at pickup.

Industries We Serve

Black Diamond corporate accounts are trusted by businesses across Seattle's most demanding industries.

Technology

Serving Microsoft, Amazon, Google, Meta, and the full Eastside tech corridor. Executive airport transfers, campus-to-campus runs, and VIP client transportation for the world's top tech firms.

Legal & Professional Services

Law firms, accounting firms, and consulting practices throughout downtown Seattle rely on Black Diamond for client entertainment, courthouse runs, and confidential executive transportation.

Healthcare & Medical

Hospitals, pharmaceutical companies, medical device firms, and healthcare executives across the greater Seattle metro — including Canyon Park's pharma cluster and South Lake Union biotech.

Finance & Banking

Financial institutions, investment firms, and insurance companies in Seattle's financial district count on Black Diamond for investor meetings, roadshows, and executive client transportation.

Retail & Hospitality

Serving Nordstrom, Costco, major hotel brands, and hospitality companies throughout the Seattle metro. VIP guest transportation, executive travel, and large group event service.

Aerospace & Defense

Boeing, Kenworth, Philips, and the broader aerospace supply chain in Everett and Renton. Reliable executive transportation for engineers, managers, and visiting partners from around the world.

Ready to Set Up Your Corporate Account?

Complete the form below and our corporate accounts team will contact you within one business day to finalize your account setup and discuss your company's transportation needs.